DocuSign for Sales and Operations

Departmental Brief

DocuSign for Sales DEPARTMENTAL BRIEF and Sales Operations Today, more than ever, the customer is at the center of business. Armed with more choice and ultimately more power, customers expect businesses to deliver entirely satisfying, customer-centric experiences throughout the sales cycle. Whether you sell to businesses or consumers, customers are accustomed to one-click purchasing, full mobile access, and social media-driven recommendations, and they are demanding a similar experience of all companies they do business with. With Digital Transaction Management (DTM) from DocuSign you can provide that experience, allowing customers to transact with you on their terms and reinforcing your modern reputation. Delight Your Customers It’s imperative to align with the way your customers do business. With DocuSign, customers can sign sales contracts anytime, anywhere, on any device, giving them a faster, more convenient, and more seamless buying experience. An efficient and convenient sales process makes for more loyal customers. In fact, customers love DocuSigning so much that one company improved its Net Promoter Score, which measures the loyalty between a company and its clients, by over 50-points after implementing DocuSign. Close More Business Faster With DocuSign, customers can fully execute sales agreements online – directly from your website or mobile app – so you can strike while the iron is hot. This has helped some companies achieve up to 30% uplift in their close rates after implementing DocuSign. And by streamlining the process you can close deals faster, reducing time to revenue. Getting required signatures on sales contracts using ink and paper often takes days or even weeks, while DocuSign can cut cycle time to hours. For example, Saleforce.com cut its deal close time from an average of two days to more than 90% closed in less than a day, and 70% in less than an hour using DocuSign. LinkedIn slashed the time from deal close to initial invoice from 25 days to only five. Make Sales Reps More Productive Up to 50% of a sales rep’s time can be spent on administrative tasks associated with closing, processing and fulfilling orders — valuable time they could be spending with customers. Digital Transaction Management from DocuSign streamlines the end-to-end process, alleviating your account teams from chasing down paperwork and boosting their productivity. Improve Visibility Tracking the status of sales documents out for signature can be a challenge. DocuSign provides complete visibility into the status of each deal, letting you see who has – and who has not – signed critical paperwork at each step of the process. This lets you more accurately gauge your sales funnel while unburdening your reps from spending time on trivial tasks, freeing them up to focus on selling.

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