Demonstrated expansion within cohorts Cohortanalysis Customers with >$300K inACV(3) 5.2x 115% 246 Top 100 Customers Net Retention Life-to-Date Rate as of July31, Purchase Multiple as (2) 2018 of July 31, 2018(1) ~8x 30 FY13 FY14 FY15 FY16 FY17 FY18 FY13 Q2FY19 (1) For our top 100 customers as measured by ACVfor the quarter ended July 31, 2018 that placed their first order in, or prior to, the fiscal year ended January 31, 2014. (2) Compares the ACV for subscription contracts from a set of enterprise and commercial customers at two period end dates. To calculate our dollar-based net retention rate at the end of a base year (e.g., January 31, 2017), we first identify the set of customers that were customers at the end of the prior year (e.g., January 31, 2016) and then divide the ACV attributed to that set of customers at the end of the base year by the ACV attributed to that same set at the end of the prior year. The quotient obtained from this calculation is the dollar-based net retention rate. (3)Average Contract Value. 28
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