Customer success across industries CustomerService DrivesROI MobileWorkforce UseCase UseCase UseCase Manual in-store process Lengthy and complexprocess Field salesforce constrained across global enterprise by paper and manualprocess With DocuSign(1) With DocuSign(1) With DocuSign(1) Simplified thecomplexity >90% of contracts completedin CRM integration for easy order processing of completingagreement <24 hours and 71% in <1 hour Mobile enabled for signing in the field Reduced volume ofpaperwork Accelerated the customer’s time to ROI Customers up andrunning In-store closure rates have increased>20% as well as Salesforce’s speed torevenue quicker thanbefore #1 most downloaded e-signaturesolution across the SalesforceAppExchange Expansion overtime Expansion overtime 3x Salesforce’sdeployment 22x Multiple of DocuSign hasexpanded Multiple by a multiple of 36 over the 8 year engagement. Year1 Year3 Year5 Year1 Year5 Year10 (1) As of March 2018. 16

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